Privacy Policy

Privacy Policy – Group Risk Solutions Ltd t/a Orme Auto Keys

Effective Date: 17th March 2026
Company Name: Group Risk Solutions Ltd t/a Orme Auto Keys
Company Registration Number: 13720227
Contact Email: kevin@ormeautokeys.com
Contact Phone Number: +44 (0) 1245 377764

Introduction

At Group Risk Solutions Ltd t/a Orme Auto Keys, we are committed to protecting the privacy and security of our clients, partners, and website visitors.

This Privacy Policy explains how we collect, use, store, and protect your personal information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

By using our website or services, you agree to the terms of this Privacy Policy.

Information We Collect

We may collect and process the following personal data:

  • Name and contact details (phone number, email address)
  • Vehicle details (make, model, registration where required)
  • Location details (to provide mobile services)
  • Communication records (calls, messages, emails)
  • Payment information (where applicable)

We only collect information necessary to deliver our services effectively.

How We Use Your Information

We use your personal data to:

  • Provide mobile auto locksmith services
  • Respond to enquiries and service requests
  • Verify ownership of vehicles where required
  • Process payments
  • Improve our services and customer experience
  • Comply with legal and regulatory obligations

Lawful Basis for Processing

Under UK GDPR, we rely on the following legal bases:

  • Contractual Obligation – To carry out services you request
  • Legal Compliance – To meet legal or regulatory requirements
  • Legitimate Interests – To operate and improve our business
  • Consent – Where you voluntarily provide information

Data Sharing

We do not sell or rent your personal data.

We may share your information only where necessary with:

  • Payment providers
  • IT and service providers
  • Legal or regulatory authorities (if required by law)

Data Retention

We retain personal data only for as long as necessary to:

  • Provide our services
  • Meet legal, tax, or regulatory requirements

Data Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, misuse, or alteration.

Your Rights

Under UK GDPR, you have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your data (where applicable)
  • Restrict or object to processing
  • Request data portability

To exercise your rights, please contact us using the details above.

Cookies

Our website may use cookies to improve functionality and user experience.

You can control or disable cookies through your browser settings.

Third-Party Links

Our website may contain links to external websites. We are not responsible for their privacy practices or content.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

 

Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact:

Group Risk Solutions Ltd t/a Orme Auto Keys
Email: kevin@ormeautokeys.com
Phone: +44 (0) 1245 377764

Governing Law

This Privacy Policy is governed by the laws of England and Wales.